An insurance broker is a specialist in insurance and risk management. Brokers act on behalf of their clients and provide advice in the interests of their clients. Sometimes an insurance broker will act as agent of an insurer, but where this occurs the situation should be fully explained to you.
A broker will help you identify your individual and/or business risks to help you decide what to insure, and how to manage those risks in other ways.
An insurance broker might specialise in one specific type of insurance or industry, or they might deal with many different types.
Insurance brokers can give you technical advice that can be very useful if you need to make a claim.
Why use a broker?
Insurance brokers have access to many different insurance policies and, because they deal with a range of insurance companies directly, sometimes brokers have access to policies that are not available to most consumers.
Because the general insurance industry in Indonesia offers so many options, it can be quite difficult to choose the right policy.
Some insurance policies can be complicated, and an insurance broker can help you understand the details of a policy and also work out what level of cover you need, so that you can make sure you are properly protected.